Customer Portal

Warranty Credit Request (WCR)

Basic Information

Denotes Required Field

Warranty Type

Product Type

Account Number

Dealer / Contractor Account Number

Location

Special Notes

Homeowner Information

Homeowner Name

Address

Address 2

City

State

Zip

Phone Number

Claim Information

Claim Type

P.O. Number

Invoice Number

Unit Install Date

Component Fail Date

Component Repair Date

Product Information

Product Serial Number

Product Model Number

None Selected

Please review the Model Number provided based on the Serial Number you entered above. If the incorrect model is listed, make sure the serial number is correct. Clear fields and re-enter serial number, if needed.

Condensing Unit Serial Number

To Apply the Special XL, XLi or XV Condensing Unit's Warranty Coverage to the Product Model Above, The Associated Condensing Units Model Number Must be Completed Below.

Condensing Unit Model Number

None Selected

Replacement Serial Number

Replacement Model Number

None Selected

Failure Description

Task Code

Comments

Compressor Failure

If this is a Warranty Request for a compressor failure, enter the defective compressor model number and serial number. Enter the replacement compressor serial number, if known. Replacement serial number may be entered by the Parts Center after the replacement compressor has been received.

Compressor tag or compressor return required for all warranty compressors. Some compressors must be returned to the factory for warranty credit, others just require the tag to be mailed in with the claim.

The claim will complete processing upon receipt of the compressor and/or tag.

Defective Compressor

Do not field scrap any warranty item until further notice from Hunton Distribution.

Replacement Compressor

Please hold part for return information.

By clicking the Submit button, you, as either a customer of, or a service technician employed by, Trane ("Requesting Party") do hereby certify that the above PART WARRANTY CERTIFICATION is true in all material respects today November 26, 2016

Warranty Credit Request (WCR)

Company Information

Homeowner Information

Claim Information

Product Information

Failure Description

Compressor Failure